Customer Rating: Summary: Worst program and support ever encountered ! Comment: I purchased this program and have had nothing but problems from the start. It installs, loads and opens fine but thats where it ends. The program is dead slow in operation. Changing the format of a Resume can take up to three minutes to happen. Just opening the dialog button to make a change, any change is drastically slow. You are much better off using word. After e-mailing their Technical Support staff I can see why the product does not work. They are all totally ignorant of their own product and how to fix any problems. You would have better luck clicking your heels together and "wishing" it were fixed. The company policy states a full refund from the manufacturer if not completely satisfied, FORGET IT. Upon asking for a refund after many attempts to get help, I was told that they would only exchange the product for another. What a Crock. I have since purchased another product that works just fine. It is Nova's Win Way Resume and it is just great. If you need a Resume software program go with them and stay away, far away from anything that Individual Software produces, they are a rip off. Customer Rating: Summary: Stick with Word. This product is a loser! Comment: This program is an exercise in frustration. Once you get past installation problems and run time errors, there is not much to be rewarded with. The format is awkward and difficult to understand. After spending the time to make the resume look just as you'd like it, you find that it will only look that way if you print it from ResumeMaker. Forget about sending it by email. Nobody out there has ResumeMaker to open your file with and converting the resume to a common file type mangles the look you spent so much time to create. Despite the informative content, this program lacks a lot. The Resume Caster and Job Finder take too much time for the poor results they produce and there is a lack of example resumes for common professions. For the quality you get, this program should be shareware. Anything over $10 for this product is too much. And it's a good thing Individual Software's tech support is toll-free because their knowledge and service leave much to be desired. Customer Rating: Summary: Stick with Word. This product is a loser! Comment: This program is an exercise in frustration. Once you get past installation problems and run time errors, there is not much to be rewarded with. The format is awkward and difficult to understand. After spending the time to make the resume look just as you'd like it, you find that it will only look that way if you print it from ResumeMaker. Forget about sending it by email. Nobody out there has ResumeMaker to open your file with and converting the resume to a common file type mangles the look you spent so much time to create. Despite the informative content, this program lacks a lot. The Resume Caster and Job Finder take too much time for the poor results they produce and there is a lack of example resumes for common professions. For the quality you get, this program should be shareware. Anything over $10 for this product is too much. And it's a good thing Individual Software's tech support is toll-free because their knowledge and service leave much to be desired. Customer Rating: Summary: Better than nothing but not by much. Comment: The program does not allow you to easily reuse previously entered data. Most of the time I would like to reuse the entered data for different resume types. But the program does not allow you to choose to use previoulsy entered data and makes you enter it again each time. So you must enter your employment history over and over. Customer Rating: Summary: Better than nothing but not by much. Comment: The program asks for the same information over and over. Each time you change the resume format it ask for you employment history and education. This information is usually the same. The program should give you the option of reuse of previously entered information. Other users also mentioned a version 7.3. Yet when I called customer support and asked where to get the upgrade they either had no idea or said the program would automatically update during registration. Well the program does not self upgrade and the current 7.0 version has problems.
